FAQ Index

Frequently Asked Questions

What are Multiply's policies governing ads?

Our staff will review all ads that are submitted, and may decline or request modifications to any advertisement before it is approved. Each ad must be relevant and appropriate for the product or shop being advertised. You will not be charged for any ad that is not approved.

The following policies also apply:

Destination pages (or Landing pages)


• Destination pages (the page where your ad links to) cannot generate a pop-up (including "pop-overs" and "pop-unders") when a user enters or leaves the page.
• Destination pages cannot use "fake" close behavior (ie. when a user clicks the 'close' icon on the page, the page should close down and no other behavior should result).
• Destination pages cannot utilize "mouse trapping" whereby the advertiser does not allow users to use their browser "back button" and traps them on their site and/or presents any other unexpected behavior (for example: navigation to another ad or page).
• Ads cannot require viewers to click on the ad to submit Personally Identifiable Information (such as name, date of birth, phone numbers, social security number, physical addresses, or email addresses) on the destination page or in the ad, except to enable an ecommerce transaction and where the ad and destination page clearly indicate that a product is being sold.
  
  Ad content
  
  
• Ads must directly relate to the content on the destination page.
• Ads must clearly represent the company, product, or brand that is being advertised. Products or services promoted in the ad must be directly available on the destination page.
• Ads must not include unsubstantiated claims, including but not limited to prices, discounts or product availability.
• Ads cannot insult, harass, or threaten a user.
• Ads must not contain audio that plays automatically, without a user's interaction. Any automated animation must cease after 15 seconds and must not replay.
• Ads must not be false, misleading, fraudulent, or deceptive.
• Ads, or categories of ads, which receive a significant amount of negative user feedback, or are otherwise deemed in violation of community standards will not be permitted.
• Ads cannot contain, facilitate, promote, or reference the following:
  • Offensive, profane, vulgar, obscene or inappropriate language
  • Obscene, defamatory, libelous, slanderous and/or unlawful content
  • Tobacco or Alcoholic products
  • Ammunition, firearms, paintball guns, bb guns, or weapons of any kind
  • Gambling, including without limitation, any online casino, sports books, bingo, or poker
  • Scams, illegal activity, or chain letters
  • Contests and sweepstakes;
  • Get rich quick and other money making opportunities that offer compensation for little or no investment, including "work from home" opportunities positioned as alternatives to part-time or full-time employment or promises of monetary gain with no strings attached
  • Adult content, including nudity, sexual terms and/or images of people in positions or activities that are excessively suggestive or sexual, or provocative images in violation of community standards
  • Adult friend finders or dating sites with a sexual emphasis
  • Adult toys, videos, or other adult products
  • Uncertified pharmaceutical products
  • Spy cams or surveillance equipment
  • Web-based non-accredited colleges that offer degrees
  • Inflammatory religious content
  • Politically religious agendas and/or any known associations with hate, criminal and/or terrorist activities
  • Content that exploits political agendas or uses "hot button" issues for commercial use regardless of whether the advertiser has a political agenda
  • Hate speech, whether directed at an individual or a group, and whether based upon the race, sex, creed, national origin, religious affiliation, marital status, sexual orientation, gender identity, or language of such individual or group
  • Content that advocates against any organization, person, or group of people, with the exception of candidates running for public office
  • Content that depicts a health condition in a derogatory or inflammatory way or misrepresents a health condition in any way.
• Ads cannot be deceptive or fraudulent about any offer made.
• If an ad includes a price, discount, or 'free' offer:
  • the destination URL for the ad must link to a page that clearly and accurately offers the exact deal the ad has displayed
  • the ad must clearly state what action or set of actions is required to qualify for the offer.
  
  
  Subscription services
  
  
• The advertisement of Subscription Services must comply with the conditions noted below and as determined by Multiply in its sole discretion. "Subscription Services" may include sites that promote downloading ringtones, games, or other entertainment services or any site that induces a user to sign up for recurring billing of a product or service.
  • The ad must clearly state what action or set of actions is required to qualify for the offer. If the user must subscribe to a service, the service and offer requirements must both be stated in the ad.
  • The recurring subscription must be consistent with what is promoted in the ad copy.
  • at a minimum, the promoted website must clearly and accurately display the price and billing interval (such as per week or once per month) on the destination page as well as any page that prompts a user for Personally Identifiable Information (such as name, date of birth, phone number, social security number, physical addresses, or email addresses) or billing information (including, but not limited to, mobile phone number or credit card number).
  • If users sign up for the service by transmitting a code by text message, the price and billing interval must be clearly and prominently displayed beside the code.
  • If the service is a subscription, the website must provide a prominent opt-in checkbox or other clear mechanism indicating that the user knowingly accepts the price and subscription service. This should be on the first page where the user enters personal data, and the user should not be able to proceed without opting in.
  • All of the foregoing items should be located in a prominent place on your webpage, as determined by Multiply in its sole discretion, and should be easy to find, read, and understand.
  
  
  Copyright and Trademark
  
  
• Ads cannot include any content that infringes upon the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary right.
• The advertiser must have intellectual property rights to the creative and be permitted to display such creative as advertising.
  
  Spam
  
  
• Ads cannot contain, facilitate or promote 'spam' or other advertising or marketing content that violates applicable laws, regulations or industry standards.
  
  
• Ads cannot offer incentives to viewers for clicking on the ad, for submitting Personally Identifiable Information (such as name, date of birth, phone number, social security number, physical addresses, or email addresses), or for performing any other tasks.
  
  Downloads
  
  
• Ads must not contain or link directly or indirectly to a site that contains spyware/malware downloads, whether initiated automatically or manually by the user, or other auto-initiated downloads.
• Ads cannot contain or link to a site that facilitates or promotes:
  • Collection of demographic and usage information from a user's computer without the user's express consent
  • Collection or request of Multiply usernames or passwords from any user
  • Proxying Multiply usernames or passwords for the purpose of automating logins to the Multiply site
  • Any software that results in an unexpected user experience, including but not limited to software which (i) "sneaks" onto a user's system and performs activities hidden to the user, (ii) may alter, harm, disable or replace any hardware or software installed on user's computer without express permission from the user, (iii) is bundled as a hidden component of other software whether free or for fee, (iv) automatically downloads (v) presents any download dialog boxes without a user's express action, or (vi) may violate or infringe upon the intellectual property rights of any third party, including copyright, trademark, patent or any other proprietary right.

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